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The Code Administrator as a Critical Friend

In order to ensure market participants are provided with the support they need, a Code Administrator has a role as a ‘critical friend’. The main aspects of the critical friend role are outlined below:


Our role


Providing Primary Contacts
Please follow the following link to key industry contacts.

If you have any questions, you can either contact your company Contract Manager or the Code Administrator via our dedicated helpdesk.

Providing key information to support code parties
Our team is here to help you and we can provide information on:

  • The Change Process (such as raising or voting on Change Proposals), alternatively please see details of our latest Change Proposals here;
  • The Role of the Code Administrator and how we can support you;
  • The latest code updates;
  • The activity of ongoing Working Groups and Project Groups; and
  • Details of latest code consultations.

We have also created a DCUSA welcome pack to provide a plain English summary of the code and its requirements. We now issue  the welcome pack to new parties however if you would like a copy to circulate across your organisation, just let us know through contacting our helpdesk.

Providing website guidance to code parties
The DCUSA website is reviewed regularly to ensure it provides code parties with a good user experience. The home page has a quick access section to aid parties to the main areas, such as:

There is also easy navigation to specific areas using the toolbar on the top of the page.

Providing Pre-Panel Information
Each month, we issue all DCUSA Parties with an agenda for each Panel meeting where Parties are encouraged to feedback any comments to their company or constituency representative, in order for their views to be shared.If you have any questions regarding upcoming Change Proposals, we also hold a Pre-Panel tele-conference, the Monday before the DCUSA Panel meeting. If you’re interested in joining us, please let us know through registering your interest at our helpdesk.

Alternatively, you can sign up to our monthly DCUSA newsletter .

The team is also here to answer your questions on activities under the DCUSA Panel.

Being Impartial
As an experienced Code Administrator, we provide an independent Secretariat to support industry meetings and can also provide Independent Chairs as required.

We also support smaller market participants on all Change Proposals through asking basic questions and playing devil’s advocate in solution developments and when required.