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Theft Charter


Theft Charter

This Change Proposal seeks to implement a cross-industry Theft Charter which shall be endorsed and integrated with existing vulnerability measures by all energy suppliers. The introduction of such a charter shall ensure that a consistent approach is taken to the identification of vulnerable customers whilst undertaking energy theft investigations and will be supported by a ‘light-touch ’desk-top assurance framework administered by the Secretariat.

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Impacted Sections/Schedules