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369 - Theft Charter

  • CP Number 369
  • Proposing Company EDF ENERGY CUSTOMERS LIMITED
  • Raised Date 18/03/2020
  • Expected Implementation Date 25/06/2020
  • Implementation Date 25/06/2020
  • Status Initial Assessment
  • Urgent No
  • Last Updated 26/03/2020
  • Secretariat Support Austin Gash
  • Change Proposer Rebecca Lowe
  • Synopsis

    This Change Proposal seeks to implement a cross-industry Theft Charter which shall be endorsed and integrated with existing vulnerability measures by all energy suppliers. The introduction of such a charter shall ensure that a consistent approach is taken to the identification of vulnerable customers whilst undertaking energy theft investigations and will be supported by a ‘light-touch ’desk-top assurance framework administered by the Secretariat.
Initial Assessment
Change Report
Voting
Approved (Awaiting Implementation)

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