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Service Level Agreement for Resolving Network Operational Issues

Urgent Rejected

DCP-195

Service Level Agreement for Resolving Network Operational Issues

DCP195 - Service Level Agreement for Resolving Network Operational Issues||The intent of this proposal is to establish a Service Level Agreement between suppliers and networks owners for the resolution of network issues. The Service Level Agreement will specify timescales for resolution of network issues where the asset condition code is identified as either category A or category B.||

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