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​Theft Risk Assessment Service

Why did the project come about?

Theft of energy has a material impact on energy consumers in terms of cost and safety. It also leads to a misallocation of costs among energy suppliers, which can distort competition and hamper the efficient functioning of the market.

In August 2011, Ofgem undertook an initial consultation on proposals to strengthen the arrangements for tackling theft of gas via proposed licence conditions on gas suppliers. Under an Ofgem Direction, new licence obligations on gas suppliers to detect, prevent and investigate theft came into effect on 7 January 2013. The directive states that gas suppliers are to implement a central service to assess the risk of theft of gas at consumer premises and so help target theft investigations.

A TRAS Working Group, made up of gas and electricity industry parties was formed to define the service requirements for the TRAS procurement. Working with Ofgem to ensure that the TRAS is developed in accordance with the Direction, and with the Information Commissioner's Office to make certain that data privacy matters are managed appropriately.

How will this central service be developed?

In April 2014, ElectraLink was appointed as the dual fuel energy TRAS Project and Procurement Manager under the SPAA and DCUSA governance frameworks. ElectraLink subsequently managed a single non-OJEU procurement on behalf of SPAA Ltd and DCUSA Ltd to source and select a single Energy TRAS provider. This procurement concluded with the appointment of Experian as the TRAS Service Provider on 17 June 2015.

Since then, ElectraLink has been overseeing the implementation of the TRAS. This is due to complete in March 2016 when the TRAS will be operational. 

​Pha​​se​Description​Target Date
​Phase 1 - High Level Plan​Production of a joint Electricity and Gas procurement plan​April 2014
COMPLETE​
​Phase 2 - Requirements and RFP preparation​Confirmation of requirements and RFP tender document preparation​​May 2014 - September 2014
COMPLETE
​Phase 3 - Procurement​Issue RFP, Perform Procurement evaluation, negotiation and award contract​September 2014 - May 2015
COMPLETE
​Phase 4 - Implementation*​Develop systems, perform integration / acceptance testingMay 2015 - March 2016
IN PROGRESS


If you have specific questions please contact the project team by emailing energy-tras@electralink.co.uk.

Where else can I find information on the TRAS?

Please refer to Key Background Documentation (below). Due to the need to run an objective, fair and transparent procurement process, the procurement phase of the TRAS project will inevitably involve confidential information that needs to be carefully managed.

For this reason, you will not find detailed information about this project on the SPAA or DCUSA websites. The TRAS Working Group, the TRAS Evaluation Panel, the SPAA Executive Committee and DCUSA Panel members are bound by confidentiality and no approach of any kind in connection with the procurement is to be made to any other person within or associated with SPAA or DCUSA.

You can also find information on the TRAS ​​Portal, for which you will require a user account. All energy Suppliers can obtain access to the TRAS Portal. Please contact energy-tras@electralink.co.uk to request access.

Key Background Documentation

​Please follow the links below to Key Background Documentation on the Ofgem website.


TRAS Register

  
  
  
  
  
  
  
TRAS159 - AUGE Expert Request for ETTOS Leads v2.docxTRAS159 - AUGE Expert Request for ETTOS Leads v2TRAS159TRAS159 - AUGE Expert Request for ETTOS LeadsTRAS DataRaised30/08/2018
TRAS158 - AUGE Expert Request for TRAS Qualified Outlier Data v2.docxTRAS158 - AUGE Expert Request for TRAS Qualified Outlier Data v2TRAS158TRAS158 - AUGE Expert Request for TRAS Qualified Outlier DataTRAS DataRaised18/09/2018
TRAS142 -  Provision of data for the 2018 TRAS performance assessment.docxTRAS142 - Provision of data for the 2018 TRAS performance assessmentTRAS142TRAS142 -  Provision of data for the 2018 TRAS performance assessmentTRAS DataImpact Assessment 30/08/2018
TRAS138 - Key Personnel Contract Changes (2).docxTRAS138 - Key Personnel Contract Changes (2)TRAS138TRAS138 - Key Personnel Contract Changes SupplierImpact Assessment 30/08/2018
TRAS128 - New CPI - Accuracy of  MI to support TRAS escalation process v0.1.docxTRAS128 - New CPI - Accuracy of MI to support TRAS escalation process v0.1TRAS128TRAS128 - New CPI - Accuracy of  MI to support TRAS escalation process TRAS DataImpact Assessment 30/08/2018
TRAS083 Clarification of the definition of investigation outcomes.docxTRAS083 Clarification of the definition of investigation outcomesTRAS083TRAS083 Clarification of the definition of investigation outcomesProgramming ManualImplemented30/08/2018
TRAS117 - v 0.2 Changes to Service Review Reporting pack.docxTRAS117 - v 0.2 Changes to Service Review Reporting packTRAS117Changes to Service Review Reporting packContractApproved Awaiting Implementation03/05/2018
TRAS116 - Changes to TEG Reporting pack v 0.3 (website edition).docxTRAS116 - Changes to TEG Reporting pack v 0.3 (website edition)TRAS116Changes to TEG Reporting packContractApproved Awaiting Implementation03/05/2018
TRAS 114 - New Service Level Agreement – Quality of Qualified Outliers.docxTRAS 114 - New Service Level Agreement – Quality of Qualified OutliersTRAS114New Service Level Agreement – Quality of Qualified OutliersTRAS DataApproved Awaiting Implementation03/05/2018
TRAS110  New GTDIS Exception Report v0.4 post TEG (Portal Edition).docxTRAS110 New GTDIS Exception Report v0.4 post TEG (Portal Edition)TRAS110New GTDIS Exception ReportContractApproved Awaiting Implementation03/05/2018
TRAS126 - New Service Level Agreement – Average Customer Survey Score.docxTRAS126 - New Service Level Agreement – Average Customer Survey ScoreTRAS126New Service Level Agreement – Average Customer Survey ScoreTRAS DataImpact Assessment 07/06/2018
TRAS124 - New Service Level Agreement – Timeliness and Accuracy of Management Information.docxTRAS124 - New Service Level Agreement – Timeliness and Accuracy of Management InformationTRAS124New Service Level Agreement – Timeliness and Accuracy of Management InformationTRAS DataImpact Assessment 07/06/2018
TRAS123 - Electricity Theft Detection Incentive Scheme (ETDIS) Reporting v 0.2.docxTRAS123 - Electricity Theft Detection Incentive Scheme (ETDIS) Reporting v 0.2TRAS123Electricity Theft Detection Incentive Scheme (ETDIS) ReportingContractImplemented07/06/2018
TRAS115_Data Quality Report Pin-Lin MatchRates v4 (Portal Edition).docxTRAS115_Data Quality Report Pin-Lin MatchRates v4 (Portal Edition)TRAS115Data Quality Report Pin-Lin MatchRateContractApproved Awaiting Implementation03/05/2018
CCN111 Draft CCN - Supplier PrePayment_No_Vend_Data.docxCCN111 Draft CCN - Supplier PrePayment_No_Vend_DataTRAS111Supplier PrePayment_No_Vend_DataTRAS DataRaised07/06/2018
CCN109 Draft CCN - Amendments to the TEG KPI Reporting Pack.docxCCN109 Draft CCN - Amendments to the TEG KPI Reporting PackTRAS109Amendments to the TEG KPI Reporting PackContractWithdrawn07/06/2018
TRAS103 - Production of a report of Supplier Completed Investigations.docxTRAS103 - Production of a report of Supplier Completed InvestigationsTRAS103Production of a report of Supplier Completed InvestigationsContractWithdrawn01/03/2018
TRAS092 - Submission of kWh values to the TRAS Service Provider v0.6 _Non-con.pdfTRAS092 - Submission of kWh values to the TRAS Service Provider v0.6 _Non-conTRAS092Submission of kWh values to the TRAS Service Provider Programming ManualImplemented31/01/2018
TRAS102_Change Dong Energy Supplier Name to Orsted Power Sales Ltd.pdfTRAS102_Change Dong Energy Supplier Name to Orsted Power Sales LtdTRAS102Change Dong Energy Supplier Name to Orsted Power Sales LtdSupplierImplemented29/01/2018
TRAS101_GDPR Contract Changes.zipTRAS101_GDPR Contract ChangesTRAS101GDPR Contract ChangesContractImplemented29/01/2018
TRAS100 - Questions on UKRPA presentation.pdfTRAS100 - Questions on UKRPA presentationTRAS100Questions on UKRPA presentationTRAS DataApproved 29/01/2018
TRAS099 - Consumption and Outcome File Reporting.pdfTRAS099 - Consumption and Outcome File ReportingTRAS099Consumption and Outcome File ReportingProgramming ManualImplemented29/01/2018
TRAS098 - Confirmed Theft KPI Reporting.pdfTRAS098 - Confirmed Theft KPI ReportingTRAS098Confirmed Theft KPI ReportingTRAS DataWithdrawn29/01/2018
TRAS097 - Change to TRAS Contract Change Notice (CCN).pdfTRAS097 - Change to TRAS Contract Change Notice (CCN)TRAS097Change to TRAS Contract Change Notice (CCN)ContractImplemented29/01/2018
TRAS096 - Ofgem Request - TRAS Address Validation Information - Non -Confidential.pdfTRAS096 - Ofgem Request - TRAS Address Validation Information - Non -ConfidentialTRAS096Ofgem Request - TRAS Address Validation Information TRAS DataImplemented29/01/2018
TRAS094 - Options for dealing with Outstanding Qualified Outliers.pdfTRAS094 - Options for dealing with Outstanding Qualified OutliersTRAS094Options for dealing with Outstanding Qualified OutliersTRAS DataWithdrawn29/01/2018
TRAS093 - Populating Site Visit Date for all Investigations v0.6.pdfTRAS093 - Populating Site Visit Date for all Investigations v0.6TRAS093Populating Site Visit Date for all Investigations Programming ManualImplemented29/01/2018
TRAS089 - Change in Consumption and Outcome Submissions.V4.pdfTRAS089 - Change in Consumption and Outcome Submissions.V4TRAS089Change in Consumption and Outcome SubmissionsTRAS DataImplemented29/01/2018
TRAS080 - Amendment of Meter status and Rejection of Duplicate MPRNMPAN.docxTRAS080 - Amendment of Meter status and Rejection of Duplicate MPRNMPANTRAS080Amendment of Meter status and Rejection of Duplicate MPRN-MPAProgramming ManualImplemented30/10/2017