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Please follow the following link to key industry contacts.
If you have any questions, you can either contact your company Contract Manager or the Code Administrator via our dedicated helpdesk.
Our team is here to help you and we can provide information on:
The Change Process (such as raising or voting on Change Proposals), alternatively please see details of our latest Change Proposals here;
The Role of the Code Administrator and how we can support you;
The latest code updates;
The activity of ongoing Working Groups and Project Groups; and
Details of latest code consultations.
We have also created a DCUSA welcome pack to provide a plain English summary of the code and its requirements. We now issue the welcome pack to new parties however if you would like a copy to circulate across your organisation, just let us know through contacting our helpdesk.
The DCUSA website is reviewed regularly to ensure it provides code parties with a good user experience. The home page has a quick access section to aid parties to the main areas, such as:
Documents – where you can find the latest DCUSA publications
Change Proposal Register – to view details of Change Proposals
Contacts & Support – where you can sign up to regular updates or become a website user
Committees & Groups – where you can view details of DCUSA Panel Meetings and Project Groups
There is also easy navigation to specific areas using the toolbar across the left hand side of the page.
Each month, we issue all DCUSA Parties with an agenda for each Panel meeting where Parties are encouraged to feedback any comments to their company or constituency representative, in order for their views to be shared.
If you have any questions r egarding upcoming Change Proposals, we also hold a Pre-Panel tele-conference, the Monday before the DCUSA Panel meeting. If you're interested in joining us, please let us know through registering your interest at our helpdesk.
Alternatively, you can sign up to our monthly DCUSA newsletter by sending a request to our dedicated helpdesk. The team is also here to answer your questions on activities under the DCUSA Panel.
As an experienced Code Administrator, we provide an independent Secretariat to support industry meetings and can also provide Independent Chairs as required.
We also support smaller market participants on all Change Proposals through asking basic questions and playing devil’s advocate in solution developments and when required.
DCUSA Help Desk | 0207 432 3011 | firstname.lastname@example.org